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Insurance Company·4 months·2023

Intelligent Document Processing

Impact75% time reduction
Automation75%
Accuracy92%
Documents/Day5K+
Intelligent Document Processing

Overview

Built an intelligent document processing pipeline for an insurance company to automate extraction of key information from claims documents. The system handles various document formats and handwritten content.

The Challenge

Claims processors were spending hours manually entering data from paper and PDF documents, leading to delays and errors in claims processing.

The Solution

Implemented Azure Form Recognizer with custom models trained on their specific forms, combined with NLP entity extraction for unstructured sections. Built a review interface for exception handling.

Key Results

  • 75% reduction in manual processing time

  • 92% extraction accuracy

  • Processing 5K+ documents daily

Tech Stack

Azure Form RecognizerAzure Cognitive ServicesPythonspaCyReactPostgreSQL

Categories

OCRNLPAzureDocument AI