Ticket-O-Mate
ImpactDigitizing small businesses
StatusIn Development
TargetSMBs
ChannelWhatsApp
Overview
Developing Ticket-O-Mate - an automated ticketing and queue management system designed for unorganized markets and small businesses. The platform enables businesses without technical expertise to manage appointments, bookings, and customer queues efficiently.
The Challenge
Small businesses in unorganized sectors (salons, clinics, repair shops) lose customers due to poor queue management, no-shows, and lack of digital booking systems they can afford.
The Solution
Building a simple, affordable ticketing system with WhatsApp integration, automated reminders, and AI-powered scheduling optimization. Focus on minimal setup and vernacular language support.
Key Results
WhatsApp-first booking system
Automated reminders reducing no-shows
Simple setup for non-tech users
Tech Stack
Next.jsVercelWhatsApp Business APIPostgreSQLPrismaOpenAI